INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What type of jewellery do you offer?

We offer a wide range of handpicked jewellery for every occasion—whether you're looking for statement pieces to stand out or subtle designs for daily wear. From necklaces, earrings, and bracelets to rings, we've got something to match every mood, style, and personality!

How do I choose the right jewellery for an occasion?

It’s all about balancing your outfit and mood with the right piece. For a bold, head-turning look, go for statement necklaces or chunky earrings. If you're looking for something elegant and understated, delicate designs are your best bet. Need help? Feel free to contact us (anaari.ig@gmail.com) for personalized suggestions!

How do I care for my jewellery?

Our jewellery is made to shine, but like all good things, it needs a little love. Avoid contact with perfumes, lotions, and chemicals, and store your pieces in a cool, dry place when you're not wearing them. To keep them sparkling, gently clean them with a soft cloth.

Can I return or exchange an item?

You can only return the jewellery if it has arrived defective or broken. We would need a picture/video to help with the issue and we will initiate the refund accordingly only after due verification. The issue should be raised within 24 hours of delivery to be able to claim for refund. For more details, check out our Returns & Exchanges page.

Do you offer gift wrapping or special packaging?

Yes, we love making your gifts extra special! We offer beautiful gift wrapping and personalized messages for all jewellery purchases. Just select the gift wrap option during checkout, and we’ll handle the rest!

How do I know what size jewellery to buy?

We’ve got you covered! Our products are adjustable, especially rings to you don’t need to worry about sizes at all. If you’re still unsure, feel free to contact us, and we’ll help you choose the perfect fit!

How can I contact you if I have any questions or need assistance?

We’re here to help! Simply drop us an email at [anaari.ig@gmail.com]. We aim to respond within 24 hours because we know how important it is to get you the answers you need—fast!

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